All services listed cover installations, upgrades and maintenance.
- Desktop Support (Windows, OSX)
- Server Support (Windows Server, OSX Server)
- Network Support (Cisco, 3Com, HP, Ubiquiti)
- Wireless Network Support (Cisco, Meraki, Ubiquiti)
- Internet Connections and Firewall Support (Web Filtering, Remote Access)
- Anti-Virus
- Network Printer Support
- Mobile Devices (iPad, Android, Windows Mobile)
- Interactive/Touch-Screen Support
- Storage Solutions
- Digital Signage
- CCTV
Trusted, Valued, Reliable and Reputable. Delivering Education Support, Featuring a Helpdesk Manned by IT Professionals With Real Hands-On Expertise
TSS also provide:
- MIS/Finance Support (Arbor/ScholarPack, FMS, Civica)
- Google Workspace/Office 365 Setup & Support
- Internet Content Filtering
- One-Stop Shop for All Your ICT Requirements
- Multi-Skilled Technicians
- Education ICT Specialists
- Accessible Helpdesk System
- iPad & Laptop Repairs
TSS operates a helpdesk system, which can be accessed via Internet, e-mail or telephone.
We provide remote assistance and on-site support as calls are logged or via scheduled visits.
With highly skilled support technicians, we have the ability and knowledge to complete jobs in a single visit or remote session.
Customers have access to their currently open calls and also previously closed jobs.
Whether your technical knowledge is limited or advanced, our staff will communicate effectively to ensure complete understanding of requirements and solutions.
All helpdesk calls have clearly defined categories and relevant response times.
We pride ourselves on the relationships that we have built with our customers over many years.